Terms & Conditions

Welcome to PetCaresPro.store! By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please review them carefully before making any purchases or using our platform.

1. General

  • By placing an order through PetCaresPro.store, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
  • These Terms & Conditions may be updated from time to time. Continued use of our website means you accept any changes.

2. Products & Orders

  • All product descriptions and images are provided for informational purposes only. We strive to display our pet products as accurately as possible but do not guarantee the accuracy or completeness of all product details.
  • We reserve the right to refuse or cancel any order at our discretion, including for pricing errors, stock unavailability, or suspected fraudulent activity.

3. Pricing & Payment

  • All prices are displayed in USD and are subject to change without prior notice.
  • Payment must be completed at the time of order using the payment methods provided at checkout.

4. Shipping

  • Orders are shipped to the delivery address provided by you during the checkout process. Please ensure your address is correct; PetCaresPro.store is not responsible for delays or lost packages due to incorrect information.
  • Shipping times are estimates only and may vary due to factors outside our control such as carrier delays or unforeseen circumstances.

5. Returns, Exchanges & Refunds

  • Please review our Exchange Policy and Refund Policy pages for detailed information regarding returns, exchanges, and refunds for pet products.
  • To start a return or exchange, please contact us within 5 days of receiving your order.

6. Intellectual Property

  • All website content, including text, images, logos, and designs, is the property of PetCaresPro.store and may not be used, copied, or reproduced without our written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, PetCaresPro.store is not liable for any indirect, incidental, or consequential damages related to the use of our website or pet products.

8. Privacy

  • Your privacy matters to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Contact

If you have any questions regarding these Terms & Conditions, please contact us or email support@petcarespro.store.